Member Experience Specialist

Walmart Inc.; Albuquerque (NM); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) matching and stock purchase

Paid time off

Live Better U education benefit

Job summary

Sam's Club #4703 in Albuquerque, NM is hiring for a full-time member service associate earning $17.00-$25.00 per hour. You will maintain the checkout area, assist members with purchases, and resolve issues while promoting products and services.

You'll guide customers on self-service tech, handle payments, returns, and exchanges per policy, and help train new front-line staff. Shifts vary; benefits and growth opportunities are available.

Qualifications

• Retail experience including operating front end equipment (cash register).
• Working with mobile retail applications.

Responsibilities

• Provides member service and maintains the checkout area.
• Resolves member issues and processes purchases.
• Guides members on self-service technology.
• Handles payments, returns, refunds, and exchanges per policy.
• Maintains safety and reports unsafe situations; conducts safety sweeps.
• Assists with training of associates on processes and procedures.

Skills

Retail experience

Front end equipment

Mobile retail apps

Job description

Sam's Club #4703 in Albuquerque, NM is hiring for a full-time member service associate earning $17.00-$25.00 per hour. You will maintain the checkout area, assist members with purchases, and resolve issues while promoting products and services.

You'll guide customers on self-service tech, handle payments, returns, and exchanges per policy, and help train new front-line staff. Shifts vary; benefits and growth opportunities are available.