Member Experience & Sales Specialist

24 Hour Fitness; Bothell (WA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Free gym membership

Employee Resource Groups

Discounts on products

Job summary

24 Hour Fitness in Bothell, WA is seeking a full-time member services associate focused on welcoming new members and guiding them through the start of their fitness journey. You will listen to goals, understand needs, and recommend personalized solutions to support members' fitness success.

As the first face guests see, you will greet, check-in, and connect them with gym offerings, ensuring a friendly, inclusive, and motivating experience.

Qualifications

• 1 year of experience in retail or fitness sales.
• Excellent customer service and communication skills.
• Ability to greet members and guide onboarding.

Responsibilities

• Greet members and guests warmly and answer questions.
• Keep the gym clean, safe, and well-maintained.
• Deliver a welcoming sales and service experience to members and guests.
• Assist with onboarding new members and connecting them to fitness offerings.

Skills

Courtesy

Active listening

Sales experience

Customer service

Relationship building

Education

CPR & AED certification

Tools

None

Job description

24 Hour Fitness in Bothell, WA is seeking a full-time member services associate focused on welcoming new members and guiding them through the start of their fitness journey. You will listen to goals, understand needs, and recommend personalized solutions to support members' fitness success.

As the first face guests see, you will greet, check-in, and connect them with gym offerings, ensuring a friendly, inclusive, and motivating experience.