Member Experience & Fitness Sales Associate

BFit Gyms; Lynnwood (WA); Hybrid; USD 25,000 - 30,000; Full time

Job summary

24 Hour Fitness in Lynnwood, WA is seeking a friendly associate to welcome new members and guide them through the start of their fitness journey. You will build genuine relationships, listen to goals, and tailor recommendations to help members succeed.

In this full-time role, you will maintain a clean, safe gym, deliver a high-quality sales and service experience, and support onboarding so new members feel connected to the community. CPR/AED certification within 60 days is required.

Qualifications

• Demonstrate authenticity, sincerity, and open‑mindedness; you show up as yourself and act with integrity.
• Self‑motivated and passionate about helping others, with a genuine interest in learning and personal growth.
• Strive to excel and consistently meet or exceed goals, maintaining a positive, can‑do attitude.
• Embrace challenges and view setbacks as opportunities to learn and grow.
• Possess a strong service mentality and a desire to deliver exceptional member experiences.

Responsibilities

• Develop first-name relationships with members, answering questions, resolving concerns, and putting both members and guests in touch with the appropriate resources.
• You help keep our gym clean, well-maintained, and safe for members and guests.
• Delivering an outstanding and well-rounded sales and service experience to all guests and members by ensuring a welcoming, informative, and inclusive experience when they visit - you help inspire them to take the right next steps in pursuing their fitness goals within our community.
• Supporting an exceptional new member onboarding experience that helps members get connected to our fitness offerings. You are the first face they see when they walk in, so your friendly greeting/check-in and prompt attention to their needs have a meaningful impact on their sense of belonging.

Skills

Authenticity

Self-motivated

Goal oriented

Resilience

Customer service

Education

1 year experience in retail or fitness sales

CPR and AED certification

Job description

24 Hour Fitness in Lynnwood, WA is seeking a friendly associate to welcome new members and guide them through the start of their fitness journey. You will build genuine relationships, listen to goals, and tailor recommendations to help members succeed.

In this full-time role, you will maintain a clean, safe gym, deliver a high-quality sales and service experience, and support onboarding so new members feel connected to the community. CPR/AED certification within 60 days is required.