Member Experience & Sales Banker

Orion Federal Credit Union; Memphis (TN); On-site; USD 42,000 - 60,000; Full time

Job summary

Orion Federal Credit Union in Memphis, TN, seeks an energetic Member Service Specialist with a strong sales orientation to assist members with all financial needs. You will greet customers, process transactions, and promote CU products while supporting branch leadership to reach sales goals.

Responsibilities include interviewing loan applicants, cross-selling services, and participating in campaigns to increase branch sales. Some college is preferred, with three years in finance or sales helpful.

Qualifications

• High school graduate or equivalent; some college preferred.
• Three years experience in financial institution/lending and/or sales environment.
• Knowledge of Credit Union policies, products, and services.
• Strong communication and organizational abilities.

Responsibilities

• Greet and welcome members in a courteous, professional manner and handle transactions.
• Interview loan and new member applicants to collect information and uncover needs.
• Assist with marketing campaigns and branch sales promotions.
• Upsell CU products during account openings and loan applications.
• Assist management with teller referrals for sales accuracy.
• Promote other CU services (IRAs, CDs, credit cards, etc.).
• Cross-train in Assistant Branch Manager role.
• Assist in teller area with member transactions as needed.

Skills

Strong communication skills

Organization skills

Computer skills

Attention to detail

Multitasking

Education

High school diploma or equivalent

Job description

Orion Federal Credit Union in Memphis, TN, seeks an energetic Member Service Specialist with a strong sales orientation to assist members with all financial needs. You will greet customers, process transactions, and promote CU products while supporting branch leadership to reach sales goals.

Responsibilities include interviewing loan applicants, cross-selling services, and participating in campaigns to increase branch sales. Some college is preferred, with three years in finance or sales helpful.