Member Experience & Sales Associate — Boutique Fitness (Part-Time)

[solidcore]; Springfield (NJ); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Free drop in classes

Job summary

[solidcore] is looking for an energetic, outgoing person to join our Core Crew as a part-time front desk, admin, and sales support to the Head Coach & Community Manager. Hours vary with studio schedule and needs.

You will help deliver the CORE client experience, assist with class sign-ups, retail, and studio upkeep while supporting the team. Compensation is $15-17/hour plus commission opportunities and free drop-in classes.

Qualifications

• High school education, some college preferred
• Part-time hourly position
• Ability to lift up to 30 pounds and walk through all areas of the studio
• Flexible schedule including mornings, evenings, holidays, weekends, and closing hours

Responsibilities

• Warmly welcome clients and connect using their names (CORE)
• Interact with clients to assess needs and address concerns promptly
• Maintain studio retail knowledge for class packages, beverages, towels and promotions
• Handle account tasks: set up new accounts, schedule/cancel/rebook classes, process package purchases
• Notify team about events, schedule changes, or issues affecting clients
• Support Head Coach and Community Manager with daily operations and studio upkeep
• Address complaints or grievances with appropriate response and escalation
• Monitor equipment and address maintenance issues visible to clients
• Follow up on client lists in Axle to meet monthly sales quota
• Respond to client emails
• Celebrate client milestones with the team

Skills

Interpersonal skills

Customer service

Communication skills

Organizational skills

Attention to detail

Sales experience

MBO experience

Fitness brand passion

Education

High school diploma or equivalent

Job description

[solidcore] is looking for an energetic, outgoing person to join our Core Crew as a part-time front desk, admin, and sales support to the Head Coach & Community Manager. Hours vary with studio schedule and needs.

You will help deliver the CORE client experience, assist with class sign-ups, retail, and studio upkeep while supporting the team. Compensation is $15-17/hour plus commission opportunities and free drop-in classes.