Member Experience Pro - Front Desk & Wellness

Epiccrunchjobs; Harker Heights (TX); On-site; USD 17,000 - 19,000; Part time

Benefits offered by this job

PTO

Health insurance

Life and AD&D

HSA

Short-term disability

Free gym membership

Job summary

Epiccrunchjobs is seeking a Member Services Representative for Crunch Fitness - Undefeated Tribe in Harker Heights, TX. This role supports front desk operations, member engagement, and service delivery in a fast-paced club environment.

The position offers part-time or full-time hours with hourly compensation and commission, plus benefits including PTO, health insurance, and a gym membership.

Qualifications

• Minimum 1 year of experience in a service-oriented position.
• Ability to communicate effectively and read/write proficiently.
• CPR/AED certification required (can be obtained within 30 days of hire).

Responsibilities

• Greets members and guests with enthusiasm.
• Assists with membership, retail and tanning product sales.
• Promotes membership privileges including tanning and fitness services.
• Handles new member enrollment and guest conversions.
• Checks in members and guests per procedures.
• Answers phones courteously and professionally.
• Communicates special events to members and guests.
• Facilitates member requests or escalates to a manager.
• Maintains professional, courteous disposition and a clean work area.
• Navigate front desk stations including check-in and member services.

Skills

Customer service

Effective communication

CPR/AED

Education

High school diploma

Job description

Epiccrunchjobs is seeking a Member Services Representative for Crunch Fitness - Undefeated Tribe in Harker Heights, TX. This role supports front desk operations, member engagement, and service delivery in a fast-paced club environment.

The position offers part-time or full-time hours with hourly compensation and commission, plus benefits including PTO, health insurance, and a gym membership.