Member Experience & Onboarding Specialist

BFit Gyms; Lakewood (CO); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Free gym membership

Medical & dental coverage

401k with match

Paid time off

Job summary

24 Hour Fitness is seeking a motivated front-desk/service associate in Lakewood, CO to welcome new members and guide them on their fitness journey. You will build genuine relationships, listen to goals, and tailor recommendations that support overall wellness.

A strong service mindset and the ability to inspire members are essential for success. You’ll be the first face members see, helping with onboarding and connecting them to classes, programs, and resources while maintaining a clean, safe

Qualifications

• Minimum of 1 year of experience in retail or fitness sales.
• CPR and AED certification required within 60 days of employment.

Responsibilities

• Welcome members and guests, answering questions and directing them to resources.
• Keep the gym clean, safe, and well-maintained for all members and guests.
• Deliver a high-quality sales and service experience, creating a welcoming environment and guiding members’ next steps.

Skills

Customer service

Sales

Active listening

Communication

Job description

24 Hour Fitness is seeking a motivated front-desk/service associate in Lakewood, CO to welcome new members and guide them on their fitness journey. You will build genuine relationships, listen to goals, and tailor recommendations that support overall wellness.

A strong service mindset and the ability to inspire members are essential for success. You’ll be the first face members see, helping with onboarding and connecting them to classes, programs, and resources while maintaining a clean, safe