Member Experience Personal Shopper

Sam's Club; Memphis (TN); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits (medical, vision, and

401(k) plan

Stock purchase program

Life insurance

Paid time off

Education benefits

Job summary

Sam's Club in Memphis, TN is seeking team members to enhance Member experiences by acknowledging needs, guiding purchases, and promoting membership benefits. You will locate items, resolve issues, and support memberships, upgrades, and credit accounts while helping achieve store goals.

The role emphasizes friendly service, accuracy in transactions, and participation in events to boost Member satisfaction and loyalty. Benefits include competitive pay and a comprehensive benefits package.

Responsibilities

• Acknowledge Members and identify their needs to assist with purchasing decisions.
• Locate merchandise, resolve issues, and provide product information to support Member satisfaction.
• Process memberships, upgrades, and credit accounts; promote benefits and store services.
• Contribute to achieving Membership goals and participate in events to drive engagement.

Skills

Customer service

Sales

Membership benefits knowledge

Cash handling

Job description

Sam's Club in Memphis, TN is seeking team members to enhance Member experiences by acknowledging needs, guiding purchases, and promoting membership benefits. You will locate items, resolve issues, and support memberships, upgrades, and credit accounts while helping achieve store goals.

The role emphasizes friendly service, accuracy in transactions, and participation in events to boost Member satisfaction and loyalty. Benefits include competitive pay and a comprehensive benefits package.