Member Experience & Loan Services Associate

Georgia United Credit Union; Cumming (GA); On-site; USD 22,730 - 32,373; Full time

Job summary

Georgia United Credit Union in Cumming, Georgia, is seeking a dedicated team member to enhance member services and assist with loan processing. The successful candidate will welcome members, ensure exceptional service, and adhere to compliance requirements.

The ideal applicant will have experience in customer financial services and a commitment to fostering positive member relationships. You'll process loans, troubleshoot, and handle various branch operations. Starting salary is $20 per hour based on experience.

Qualifications

• Experience in customer service, specifically in a financial environment.
• Ability to process loan applications and adhere to compliance standards.
• Strong oral and written communication skills.

Responsibilities

• Welcome members and create a positive branch experience.
• Process and document consumer loans and assist with escalated transactions.
• Maintain branch security, assist with audits, and control branch cash.

Skills

Member Service

Loan Processing

Technology Troubleshooting

Money Management Counseling

Job description

Georgia United Credit Union in Cumming, Georgia, is seeking a dedicated team member to enhance member services and assist with loan processing. The successful candidate will welcome members, ensure exceptional service, and adhere to compliance requirements.

The ideal applicant will have experience in customer financial services and a commitment to fostering positive member relationships. You'll process loans, troubleshoot, and handle various branch operations. Starting salary is $20 per hour based on experience.