Member Experience & Lending Specialist II

First Harvest Credit Union; Camden (NJ); On-site; USD 23,866 - 33,992; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

401k Match of up to 5%

Tuition Reimbursement

11 Paid Company Holidays

Up to 8 paid hours for community volunteerism

Job summary

First Harvest Credit Union in Camden, NJ is seeking a Member Relationship Specialist II (MRS II) to deliver exceptional service to members while assisting with their financial needs. Responsibilities include processing transactions, promoting products, and ensuring member satisfaction.

The ideal candidate will have at least 6 months of relevant experience, strong communication skills, and a dedication to customer service. Competitive base pay starts at $21/hr, with potential increases for proficiency in both English and Spanish, and a range of benefits offered.

Qualifications

• Minimum of 6 months experience in a related position in a financial institution.
• Prior sales experience preferred.
• Strong problem solving and decision-making abilities.

Responsibilities

• Deliver exceptional service to members by assisting with financial needs.
• Process transactions and provide information on loan products.
• Engage members to recommend appropriate products or services.

Skills

Excellent communication and interpersonal skills

Knowledge of general banking regulations

Customer service skills

Proficient with Microsoft Office Suite

Education

High School Diploma or GED

Associate's degree

Tools

Microsoft Office Suite

Job description

First Harvest Credit Union in Camden, NJ is seeking a Member Relationship Specialist II (MRS II) to deliver exceptional service to members while assisting with their financial needs. Responsibilities include processing transactions, promoting products, and ensuring member satisfaction.

The ideal candidate will have at least 6 months of relevant experience, strong communication skills, and a dedication to customer service. Competitive base pay starts at $21/hr, with potential increases for proficiency in both English and Spanish, and a range of benefits offered.