Member Experience Lead - Hospitality & Events

Racquets Club of Short Hills NJ; Short Hills (NJ); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Job summary

The Racquets Club of Short Hills NJ is seeking a Guest Relations Manager to enhance member experiences at our private club. Responsibilities include overseeing hospitality standards, engaging with members, and planning events.

If you are passionate about hospitality and enjoy working with people, this role is perfect for you. Join us to build a vibrant community with a competitive compensation package and club privileges.

Qualifications

• Experience in guest relations or premium service environments.
• Comfortable in digital communication channels.
• Available evenings and weekends as required.

Responsibilities

• Oversee the member and guest experience at the club.
• Plan and run events and programming.
• Manage digital content and communications.
• Act as the primary contact for member feedback.

Skills

Natural host

Experience in hospitality

Strong communication skills

Organizational skills

Professional presence

Job description

The Racquets Club of Short Hills NJ is seeking a Guest Relations Manager to enhance member experiences at our private club. Responsibilities include overseeing hospitality standards, engaging with members, and planning events.

If you are passionate about hospitality and enjoy working with people, this role is perfect for you. Join us to build a vibrant community with a competitive compensation package and club privileges.