Member Experience Lead – Call Center
Security Service Federal Credit Union
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Job summary
Security Service Federal Credit Union in El Paso, TX is seeking a member-centered service representative for our call center. You will promote SSFCU products and services to existing and potential members, delivering outstanding service across all contact channels.
You will follow established policies, process transactions accurately, support MCC agents on escalated situations, and help grow member relationships while contributing to the credit union's growth and profitability through a
Job description
Security Service Federal Credit Union in El Paso, TX is seeking a member-centered service representative for our call center. You will promote SSFCU products and services to existing and potential members, delivering outstanding service across all contact channels.
You will follow established policies, process transactions accurately, support MCC agents on escalated situations, and help grow member relationships while contributing to the credit union's growth and profitability through a
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