Member Experience & Informatics Lead (RN, Data-Driven)

Trinity Health Corp.; Fresno (CA); On-site; USD 101,000 - 152,000; Full time

Job summary

Trinity Health in California is seeking a Clinical Informatics Role focused on improving patient, colleague, and physician experiences with the Electronic Health Record. The position emphasizes education, strategic planning, and the implementation of programs tied to ministry initiatives, with a data-driven approach to outcomes such as HCAHPS and satisfaction scores.

Ideal candidates will have RN licensure, a bachelor's degree, and at least three years in acute care.

Qualifications

• RN licensure required.
• Three (3) years of experience in an acute care health setting is required.
• Results-oriented focus on continuous improvement of member experience scores is required.
• Excellent written and verbal communication, including the ability to give concise, audience-appropriate, and engaging presentations is required.
• Proficient in Word, PowerPoint, and Excel.

Responsibilities

• Lead education and strategic planning to improve patient, colleague, and physician experiences.
• Execute goals, objectives, tactics, and outcome measures for ministry initiatives.
• Present data, initiatives, and action plans effectively.

Skills

Analytical thinking

Excellent communication

Presentation skills

Education

Bachelor's Degree in a related field

Master’s degree preferred

Tools

EPIC

Word

PowerPoint

Excel

Job description

Trinity Health in California is seeking a Clinical Informatics Role focused on improving patient, colleague, and physician experiences with the Electronic Health Record. The position emphasizes education, strategic planning, and the implementation of programs tied to ministry initiatives, with a data-driven approach to outcomes such as HCAHPS and satisfaction scores.

Ideal candidates will have RN licensure, a bachelor's degree, and at least three years in acute care.