Member Experience & Fulfillment Specialist

Sam's Club; Muskegon (MI); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Job summary

Sam's Club in Muskegon, MI is seeking an agent to support Membership benefits, process upgrades and credit accounts, and assist members with decisions. You will handle pulls, scans, packing and ensure order accuracy while maintaining safety standards.

The role emphasizes teamwork, reliability and customer-centric service, with opportunities to participate in sales events and promote the Club’s products and services. Competitive pay and benefits are provided.

Responsibilities

• Delivers member service by identifying needs and assisting with purchasing decisions.
• Processes memberships upgrades and credit accounts.
• Handles pull and click orders, scans items, packs and secures orders.
• Maintains safety by following safety standards and forklift procedures.
• Promotes Walmart products and services at events and daily interactions.
• Collaborates with teammates and managers to meet goals and improve service.

Skills

Customer service

Sales support

Safety compliance

Inventory management

Job description

Sam's Club in Muskegon, MI is seeking an agent to support Membership benefits, process upgrades and credit accounts, and assist members with decisions. You will handle pulls, scans, packing and ensure order accuracy while maintaining safety standards.

The role emphasizes teamwork, reliability and customer-centric service, with opportunities to participate in sales events and promote the Club’s products and services. Competitive pay and benefits are provided.