Member Experience & Frontline Services Specialist

Sam's Club; Cape Coral (FL); On-site; USD 23,419 - 34,440; Full time

Benefits offered by this job

Health benefits including medical, vision, and dental coverage

401(k) and company-paid life insurance

Paid time off benefits including parental leave

Company discounts

Education benefit program for associates

Job summary

Sam's Club is seeking a dedicated front-line associate in Cape Coral, Florida. This role involves providing exceptional member service, resolving inquiries, and assisting with transactions. You will be responsible for maintaining a safe shopping environment and ensuring compliance with safety practices.

The ideal candidate will have retail experience and will contribute to a positive shopping experience. Benefits include health coverage, financial plans, paid time off, and education programs.

Qualifications

• Retail experience including operating front‑end equipment and working with mobile retail applications.

Responsibilities

• Provide member service and maintain the checkout area.
• Resolve member issues and concerns.
• Promote Sam's Club products and services.
• Assist with payments, returns, refunds, and exchanges.

Skills

Retail experience

Job description

Sam's Club is seeking a dedicated front-line associate in Cape Coral, Florida. This role involves providing exceptional member service, resolving inquiries, and assisting with transactions. You will be responsible for maintaining a safe shopping environment and ensuring compliance with safety practices.

The ideal candidate will have retail experience and will contribute to a positive shopping experience. Benefits include health coverage, financial plans, paid time off, and education programs.