Member Experience Front Desk Associate

Gold's Gym; Ocala (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Gold’s Gym is seeking a Front Desk Associate to greet and guide members, guests and staff as they enter the gym, while providing friendly service and answering inquiries about operations and policies.

This detail-oriented position also supports various administrative tasks and requires strong customer service and cash handling abilities. CPR certification is required to ensure safety and readiness on site.

Qualifications

• Experience in delivering excellent customer service.
• Strong communication with members and staff.
• Basic understanding of accounting principles and cash handling.
• Current CPR Certification is required.

Responsibilities

• Greet and direct members, guests and staff at the gym entrance.
• Provide assistance to members and answer questions about gym operations and policies.
• Perform administrative duties as required.

Skills

Customer service

Communication skills

Attention to detail

Cash handling

Basic accounting principles

Tools

Computer skills

Job description

Gold’s Gym is seeking a Front Desk Associate to greet and guide members, guests and staff as they enter the gym, while providing friendly service and answering inquiries about operations and policies.

This detail-oriented position also supports various administrative tasks and requires strong customer service and cash handling abilities. CPR certification is required to ensure safety and readiness on site.