Member Experience Front Desk Associate

Chelsea Piers Lp; Chelsea (NY); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Excellent benefits

Career growth opportunities

Job summary

Chelsea Piers Lp in New York is seeking Front Desk Associates to enhance customer experiences at Chelsea Piers Golf Club. This role includes greeting clients, managing inquiries, and building positive relationships. Associates work in a vibrant team environment, with full-time and part-time shifts available.

The ideal candidate will have excellent customer service and communication skills, a friendly demeanor, and the ability to adapt to various situations. Familiarity with Microsoft Office is a plus. Opportunities for career growth and benefits are offered.

Qualifications

• Friendly, professional, and energetic demeanor in customer service.
• Thrive in a fast-paced team environment.
• Ability to recruit members on programming and membership opportunities.

Responsibilities

• Greet clients in person, via email, and over the phone.
• Manage client inquiries effectively.
• Maintain security awareness while monitoring visitor access.
• Update and monitor the Dash point of sale program.
• Assist with events and maintain workspace organization.

Skills

Excellent customer-service skills

Strong communication skills

Ability to adapt to changing situations

Interpersonal skills

Hospitality experience

Education

College BA or BS degree

Tools

Microsoft Office

Outlook

Dash

NoWait

Job description

Chelsea Piers Lp in New York is seeking Front Desk Associates to enhance customer experiences at Chelsea Piers Golf Club. This role includes greeting clients, managing inquiries, and building positive relationships. Associates work in a vibrant team environment, with full-time and part-time shifts available.

The ideal candidate will have excellent customer service and communication skills, a friendly demeanor, and the ability to adapt to various situations. Familiarity with Microsoft Office is a plus. Opportunities for career growth and benefits are offered.