Hospitality Associate

Chelsea Piers Lp; New York (NY); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Complimentary all-access membership to

Discounts on in-club services

Job summary

Chelsea Piers Fitness is hiring a Hospitality Associate in Brooklyn, NY. You will be the first and last impression for every member, delivering a welcoming, high-energy service and helping maintain an exceptional guest experience.

Join a team that values teamwork, growth, and community. The role offers opportunities in a fast-paced hospitality setting with benefits and all-access fitness access.

Qualifications

• Minimum of 6 months in customer service or related experience.
• High school diploma/GED required. Preferably Associate Degree or higher.
• Positive, can-do and joyful attitude with the ability to multi-task in a fast-paced environment
• Excellent communicator
• Proactive problem solver
• Flexibility to work a non-traditional schedule – nights, weekends and holidays as needed
• Ability to perform physical aspects of position, including standing for a full shift & lifting up to 30lbs

Responsibilities

• Be the first and last impression for every member.
• Create a welcoming, fast-paced service environment.
• Support team to ensure exceptional member experience.

Skills

Customer service

Communication

Multi-tasking

Education

High school diploma/GED

Job description

Job Details

Job Location: Chelsea Piers Fitness-Brooklyn - Brooklyn, NY 11217
Salary Range: $18.00 - $18.00 Hourly
Job Category: Hospitality

About Chelsea Piers

Careers at Chelsea Piers offer unmatched facilities, excellent benefits, and proven career growth opportunities for people who are passionate about transforming the lives of our community through sports, fitness, and event experiences.

With four locations in NYC and growing, Chelsea Piers Fitness is redefining the luxury fitness experience. We are a community built on Empowerment, Purpose, Transformation, and Community. Our hospitality associates are the heartbeat of our brand – setting the tone for every workout, every recovery session, and every member interaction.

The Opportunity

At Chelsea Piers Fitness, we’re more than a gym – we’re a destination for connection, transformation, and community. As a Hospitality Associate, you’ll be the first and last impression for every member who walks through our doors and you have the opportunity to make a lasting impact on the member experience. If you’re passionate about people, thrive in a fast-paced environment, and are looking to grow your career in the fitness and wellness space – we want to meet you.

Why You’ll Love Working Here

• You’ll Make Someone’s Day – every shift is a chance to do purpose-driven work and help someone feel seen, supported, and successful.
• You’ll Play As A Team – we win together and support each other every day.
• You’ll Experience Pathways for Growth – when you pay attention to the details and take ownership of your responsibilities, you open the door to opportunities across the organization.
• It’s Fun – employees receive a complimentary all-access membership to Chelsea Piers Fitness plus discounts on in-club services.

Qualifications

• Minimum of 6 months in customer service or related experience
• High school diploma/GED required. Preferably Associate Degree or higher.
• Positive, can-do and joyful attitude with the ability to multi-task in a fast-paced environment
• Community-minded
• Passionate about health & fitness
• Works well with others. Excellent communicator.
• Proactive problem solver
• Flexibility to work a non-traditional schedule – ability to work on nights, weekends and holidays as needed
• Ability to perform physical aspects of position, including but not limited to standing for a full shift & lifting up to 30lbs at a time.