Member Experience & Fitness Onboarding Specialist

24 Hour Fitness USA, LLC; Chino Hills (CA); Presencial; USD 36.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid time off

Medical and dental coverage

401k with match

Free gym membership

Discounts on products and personal培训

Descripción de la vacante

24 Hour Fitness USA, LLC in the Chino Hills area is seeking a Front Desk Sales Associate focused on welcoming new members and guiding them through the start of their fitness journey, building genuine relationships and understanding individual goals.

You will blend a passion for fitness with strong interpersonal skills to create a positive member experience, contribute to onboarding, and support a welcoming, informative environment that motivates members.

Formación

• 1+ year of retail or fitness sales experience.
• Demonstrate authenticity and a service mindset.
• Ability to communicate clearly and listen actively.
• CPR/AED certification required within 60 days of employment.
• Flexible availability including weekdays, weekends, and holidays.

Responsabilidades

• Develop first-name relationships with members, answer questions, resolve concerns, connect to resources.
• Keep the gym clean, well-maintained, and safe for members and guests.
• Deliver a welcoming sales and service experience to inspire members to take next steps.
• Support onboarding to connect members with fitness offerings; greet and assist at check-in.

Conocimientos

Customer service

Sales experience

Retail sales

Communication skills

Descripción del empleo

24 Hour Fitness USA, LLC in the Chino Hills area is seeking a Front Desk Sales Associate focused on welcoming new members and guiding them through the start of their fitness journey, building genuine relationships and understanding individual goals.

You will blend a passion for fitness with strong interpersonal skills to create a positive member experience, contribute to onboarding, and support a welcoming, informative environment that motivates members.