Member Experience & Financial Guidance Specialist

ICCU; Fruitland (ID); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive Pay

Generous Paid Time Off

Paid Holidays

Matching 401K AND Pension

Tuition Reimbursement

Employee Assistance Program

Employee Wellness Program

Paid Group Life Insurance

Awesome Culture

Business Discounts

Job summary

ICCU is seeking a Member Service Specialist to ensure member satisfaction through efficient service and provide information about our Credit Union offerings. The successful candidate will refer members to products that assist in achieving financial success and demonstrate core values of integrity and respect.

Qualified candidates should have a High School Diploma or GED and good communication skills. This role offers competitive pay, generous paid time off, and a supportive work culture.

Qualifications

• Good communication and interpersonal skills.
• Ability to use a calculator and handle cash efficiently.
• Ability to learn a variety of channels and systems.
• Ability to maintain confidentiality of Credit Union records.

Responsibilities

• Ensure member satisfaction through courteous service.
• Provide information about Credit Union services.
• Refer members to products that assist financial success.
• Utilize resources to resolve member concerns.
• Demonstrate core values in behaviors at work.

Skills

Communication skills

Interpersonal skills

Cash handling

Learning ability

Education

High School Diploma or GED

Job description

ICCU is seeking a Member Service Specialist to ensure member satisfaction through efficient service and provide information about our Credit Union offerings. The successful candidate will refer members to products that assist in achieving financial success and demonstrate core values of integrity and respect.

Qualified candidates should have a High School Diploma or GED and good communication skills. This role offers competitive pay, generous paid time off, and a supportive work culture.