Member Experience Expert

Sam's East, Inc.; Sanford (FL); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Live Better U education program

Employee discounts

Job summary

Sam's East, Inc. is hiring at Sam's Club in Sanford, FL for a front-line member service role. You will process purchases, assist members with decisions, and promote store products and services while maintaining a safe, organized checkout area.

You will handle payments, returns, refunds, and exchanges, follow safety guidelines, and assist with training new associates on processes and tools, including new technology rollout.

Qualifications

• Retail experience including operating front end equipment.
• Experience with mobile retail applications.
• Strong customer service and communication skills.

Responsibilities

• Provide member service at checkout and assist with purchases.
• Promote Sam's Club products and services.
• Handle payments, returns, refunds, and exchanges per policy.

Skills

Retail experience

Front end equipment

Mobile retail apps

Tools

Cash register

Job description

Sam's East, Inc. is hiring at Sam's Club in Sanford, FL for a front-line member service role. You will process purchases, assist members with decisions, and promote store products and services while maintaining a safe, organized checkout area.

You will handle payments, returns, refunds, and exchanges, follow safety guidelines, and assist with training new associates on processes and tools, including new technology rollout.