Member Experience & Engagement Specialist

Oshkosh Community Young Mens Christian Assn; Oshkosh (WI); On-site; USD 16,531 - 24,796; Part time

Job summary

The Oshkosh Community Young Mens Christian Assn is seeking Welcome Desk staff for the Oshkosh Y location. You'll validate memberships, enroll new members, and assist with program registration while supporting members and staff.

The role requires strong organizational, interpersonal, and computer skills, plus CPR/AED certification within 90 days of hire. Responsibilities include guiding members and engaging with the Y community through welcoming service.

Qualifications

• Minimum of one year experience in customer service.
• Excellent organizational, interpersonal, computer and communications skills required.
• CPR/AED certification must be completed within 90 days of hire.
• Applicants must be able to move freely throughout the building.
• Y leaders act with intention to connect people to our cause through service and engagement principles.

Responsibilities

• Validate memberships and enroll new members.
• Facilitate program registration and provide support to members and staff.
• Be knowledgeable about the Y's programs and services and help members navigate their use of the Y.

Skills

Customer service

Organizational skills

Interpersonal skills

Communication skills

Computer skills

CPR/AED certification

Job description

The Oshkosh Community Young Mens Christian Assn is seeking Welcome Desk staff for the Oshkosh Y location. You'll validate memberships, enroll new members, and assist with program registration while supporting members and staff.

The role requires strong organizational, interpersonal, and computer skills, plus CPR/AED certification within 90 days of hire. Responsibilities include guiding members and engaging with the Y community through welcoming service.