Member Experience Coordinator

Boys & Girls Club of Cheyenne; Cheyenne (WY); On-site; USD 32,000 - 42,000; Full time

Job summary

Boys & Girls Club of Southeast Wyoming is seeking a Full Time - Benefits Eligible, Member Specialist to support office operations, member tracking, and program coordination. You will assist in deposits, invoicing, and data entry while ensuring active membership status and compliance with funding requirements.

The role emphasizes strong communication with youth, parents, and community partners, plus the ability to manage multiple tasks and pass required background checks.

Qualifications

• High School diploma required; Bachelor’s Degree from an accredited institution preferred.
• One year of work experience in a Boys & Girls Club or similar organization overseeing daily operations is preferred.
• Strong communication skills, both oral and written.
• Demonstrated ability to work with youth, parents, and community leaders.
• Ability to meet deadlines and multi-task with limited supervision.
• Must pass background checks and drug testing.
• Basic computer skills including email, Excel, and Word.

Responsibilities

• Assist the Office Manager with clerical functions including member attendance, correspondence, reports, and calendar management.
• Answer telephones, receipting money and donations, and maintain files (electronic and hard copy).
• Develop partnerships with parents and community leaders; conduct club tours.
• Track income/expenses and assist with daily deposits and invoicing.
• Ensure member data and attendance are accurately entered; support education process plans (IEP).
• Fill in for youth development staff as needed and ensure active membership requirements (orientation, permissions, etc.).
• Create and communicate volunteer opportunities as needed.

Skills

Strong communication

Team player

Attention to detail

Data entry

Customer service

Education

High School diploma

Bachelor’s degree preferred

Tools

Microsoft Excel

Microsoft Word

Job description

Boys & Girls Club of Southeast Wyoming is seeking a Full Time - Benefits Eligible, Member Specialist to support office operations, member tracking, and program coordination. You will assist in deposits, invoicing, and data entry while ensuring active membership status and compliance with funding requirements.

The role emphasizes strong communication with youth, parents, and community partners, plus the ability to manage multiple tasks and pass required background checks.