Member Experience Concierge - Luxury Wellness Club

Equinox; Rancho Palos Verdes (CA); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Complimentary Club membership

Discounts on products and services

Competitive compensation and benefits

Job summary

Equinox, a luxury health, wellness, and hospitality leader in the United States, seeks a Front Desk/Guest Services Associate in California. You will greet members, handle check-ins, scan IDs, answer calls, and keep the lobby welcoming and organized.

You should be reliable, professional, and computer literate, with an interest in health and fitness. This role supports a high-standard, service-driven environment and requires opening shifts.

Qualifications

• Reliable and professional; able to greet and assist members.
• Must be computer literate and comfortable with phone and member accounts.
• Interest in health, fitness, and sports is desirable.

Responsibilities

• Provide the highest level of customer service to members, prospective members, and guests
• Professionally greet members and guests
• Scan membership IDs
• Answer phones
• Update members' accounts
• Maintain an orderly lobby area
• Able to work opening shifts

Skills

Customer service

Communication

Professionalism

Computer literacy

Energetic

Job description

Equinox, a luxury health, wellness, and hospitality leader in the United States, seeks a Front Desk/Guest Services Associate in California. You will greet members, handle check-ins, scan IDs, answer calls, and keep the lobby welcoming and organized.

You should be reliable, professional, and computer literate, with an interest in health and fitness. This role supports a high-standard, service-driven environment and requires opening shifts.