Member Experience Concierge — Front Desk

TRUFUSION YOGA, LLC; Henderson (NV); On-site; USD 16,531 - 22,041; Full time

Job summary

A local yoga studio is seeking a Front Desk Team Member to be the first point of contact for members and guests, responsible for providing exceptional customer service, managing desk operations, and promoting studio memberships. The ideal candidate will have a high school diploma, customer service experience, and availability for flexible hours. Join a community-oriented team focused on health and wellness.

Qualifications

• High school diploma or equivalent required.
• Previous customer service experience preferred but not required.
• Availability to work flexible hours, including mornings, evenings, weekends, and holidays.

Responsibilities

• Greet members and guests with a warm, friendly demeanor.
• Promote memberships and assist with sign-ups, renewals, and cancellations.
• Maintain a clean and organized front desk area.
• Utilize management software for member accounts and POS transactions.
• Communicate effectively with team members and management.

Skills

Customer service

Sales support

Team collaboration

Communication

Professionalism

Education

High school diploma or equivalent

Tools

MindBody

Sling

Job description

A local yoga studio is seeking a Front Desk Team Member to be the first point of contact for members and guests, responsible for providing exceptional customer service, managing desk operations, and promoting studio memberships. The ideal candidate will have a high school diploma, customer service experience, and availability for flexible hours. Join a community-oriented team focused on health and wellness.