Member Experience Concierge – Fitness Club

The Edge Fitness Clubs LLC; Rochester (MI); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Free gym membership

Health benefits

Discounts on Training, Retail & Shake

Education reimbursement

Career advancement

PTO & paid holidays

401K + Life Insurance + LTD + EAP

Full-time position

Job summary

The Edge Fitness Clubs LLC in Rochester, MI is hiring for a full-time team member who thrives in a high-energy gym setting. You will welcome members, answer questions, and promote a positive experience while supporting membership sales and club operations.

This role offers hourly pay with commissions and clear opportunities for career growth, including benefits and advancement paths within a Best. Gym. Ever. culture.

Qualifications

• Comfortable in a fast-paced gym environment.
• Strong communication and interpersonal skills.
• Ability to meet sales targets and contribute to team goals.

Responsibilities

• Welcome and nurture member experience with friendliness at the core of every interaction.
• Greet members in a friendly, energetic way from start to finish of your shift.
• Assist members with questions, concerns, and promote a positive experience.
• Collaborate with Front Desk and other teams to drive membership sales and engagement.
• Support club operations to maintain a

Skills

Customer Service

Product Knowledge

Results Orientation

Job description

The Edge Fitness Clubs LLC in Rochester, MI is hiring for a full-time team member who thrives in a high-energy gym setting. You will welcome members, answer questions, and promote a positive experience while supporting membership sales and club operations.

This role offers hourly pay with commissions and clear opportunities for career growth, including benefits and advancement paths within a Best. Gym. Ever. culture.