Member Experience Concierge

ASM Global; San Antonio (TX); On-site; USD 21,000 - 28,000; Part time

Job summary

Legends Hospitality, LLC welcomes a part-time receptionist to the Spurs Club at The Rock La Cantera. You’ll greet members, answer calls, handle email, and support front desk operations in a fast-paced private club environment.

Ideal candidates are friendly, organized, and able to memorize member profiles, with strong written and verbal communication. Proficiency in design tools (InDesign/Canva) is a plus for event communications.

Qualifications

• Proficiency in Microsoft Word, Excel, Outlook, Teams and email communication platforms.
• Exceptional customer service skills with a warm, welcoming demeanor.
• Excellent verbal and written communication skills.
• Ability to memorize member profiles, including names and preferences.
• Strong organizational skills and attention to detail.
• Graphic design ability with InDesign or Canva for events/communications.

Responsibilities

• Serve as the primary greeter for members and guests, ensuring a warm, professional experience.
• Answer and direct incoming calls with courteous assistance.
• Manage email communications and relay messages promptly.
• Assist with general administrative duties and office supplies.
• Support staff with projects including timekeeping and payroll tasks.
• Maintain front office organization and cleanliness per Spurs Club standards.
• Manage reservations and member scheduling with the Membership Manager.
• Create flyers and digital materials using InDesign or Canva.
• Monitor newsletters and event reminders for member communications.
• Provide exceptional customer service and resolve member concerns.

Skills

Microsoft Word

Excel

Outlook

Teams

Email communication

Customer service

Verbal & written communication

Graphic design

Adobe InDesign

Canva

Tools

Adobe InDesign

Canva

Job description

Legends Hospitality, LLC welcomes a part-time receptionist to the Spurs Club at The Rock La Cantera. You’ll greet members, answer calls, handle email, and support front desk operations in a fast-paced private club environment.

Ideal candidates are friendly, organized, and able to memorize member profiles, with strong written and verbal communication. Proficiency in design tools (InDesign/Canva) is a plus for event communications.