Full Time Receptionist- Spurs Club

ASM Global Group; San Antonio (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Legends Global is seeking a full-time receptionist for the Spurs Club at The Rock La Cantera in San Antonio. The role requires a warm, professional presence, strong organizational skills and the ability to manage multiple priorities in a fast-paced private club setting.

You will greet members, answer calls and emails, manage reservations, support events, and assist with office tasks. Proficiency with MS Office and basic graphic design tools (InDesign or Canva) is a plus, as you’ll contribute to

Qualifications

• Experience in hospitality or private club settings preferred.
• Ability to memorize member profiles and preferences.
• Proficient with MS Office and communication tools.
• Graphic design skills with InDesign or Canva a plus.

Responsibilities

• Greet members and guests warmly and professionally.
• Answer calls and direct inquiries courteously.
• Manage emails and messages promptly.
• Assist with administrative tasks including scheduling and supplies.
• Support payroll and timekeeping tasks as needed.
• Coordinate reservations and event inquiries with Membership Manager.
• Create flyers and communications using InDesign or Canva.
• Monitor member communications and newsletters.
• Uphold Spurs Club standards in front-office cleanliness.
• Other duties as assigned.

Skills

Customer service

Memorization

Verbal communication

Written communication

Organizational skills

Team player

Flexible schedule

Hospitality

Bilingual English/Spanish

Tools

Microsoft Word

Excel

Outlook

Teams

Canva

Adobe InDesign

Job description

The Role

Legends Global is hiring a full-time receptionist for the Spurs Club, located at The Rock at La Cantera. The Spurs Club is a first if its kind chef driven private social club and restaurant located in the Victory Capital Performance Center at the Rock La Cantera. Members can gather to work, entertain and unwind in premier style

Job Description

Essential Functions

• Serve as the primary greeter for members and guests, ensuring a warm, professional, and hospitable experience.
• Memorize member faces, names, and profiles to provide personalized service and foster a sense of community.
• Answer and direct incoming calls, providing detailed and courteous assistance.
• Manage email communication, including responding to inquiries and relaying messages promptly and professionally.
• Assist with general administrative duties such as postage/shipping, scheduling, and ordering office supplies.
• Support staff with projects, including accounting, timekeeping, and payroll tasks.
• Maintain front office organization and cleanliness, ensuring it reflects the Spurs Club standards.
• Manage reservations, private event inquiries, and member scheduling in collaboration with the Membership Manager.
• Utilize design software, such as Adobe InDesign or Canva, to create flyers, digital communications, and marketing materials for events or club updates.
• Monitor and manage member communication platforms, including newsletters, social media updates, and event reminders.
• Provide exceptional customer service, addressing member needs or concerns and resolving them efficiently.
• Other duties as assigned.

Qualifications

The ideal candidate will exhibit professionalism, hospitality, and organizational excellence while demonstrating the ability to manage multiple priorities.

Required Qualifications

• Proficiency in Microsoft Word, Excel, Outlook, Teams and email communication platforms.
• Exceptional customer service skills with a warm, welcoming demeanor.
• Excellent verbal and written communication skills.
• Ability to memorize member profiles, including names, preferences, and unique needs.
• Strong organizational skills with attention to detail.
• Creative and skilled in graphic design using tools like Adobe InDesign, Canva, or similar programs.
• Ability to work in a fast-paced, team-oriented environment.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.

Preferred Qualifications

• At least 1 year of experience in a customer-facing or administrative role in hospitality or a private club environment.
• Experience with membership management software or CRM tools.
• Bilingual in English and Spanish is a plus.

Physical Requirements

• Ability to stand for extended periods.
• Ability to use hands to handle or operate equipment.
• Ability to lift up to 15 pounds occasionally.

Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear, use hands and fingers, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.