Private Club Concierge & Admin Designer

ASM Global; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Legends Global seeks a full-time receptionist for the Spurs Club at The Rock La Cantera in San Antonio, TX. You will greet members and guests, manage calls and emails, and assist with administrative tasks in a fast-paced private club environment.

The role requires strong hospitality, memory for member profiles, and the ability to handle multiple tasks, including light payroll/support duties and basic design work for events and communications.

Qualifications

• Proficiency in Microsoft Word, Excel, Outlook, Teams and email communication platforms.
• Exceptional customer service skills with a warm, welcoming demeanor.
• Excellent verbal and written communication skills.
• Ability to memorize member profiles, including names, preferences, and unique needs.
• Strong organizational skills with attention to detail.
• Creative and skilled in graphic design using tools like Adobe InDesign, Canva, or similar programs.
• Ability to work in a fast-paced, team-oriented environment.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.

Responsibilities

• Serve as the primary greeter for members and guests, ensuring a warm, professional, and hospitable experience.
• Memorize member faces, names, and profiles to provide personalized service and foster a sense of community.
• Answer and direct incoming calls, providing detailed and courteous assistance.
• Manage email communication, including responding to inquiries and relaying messages promptly and professionally.
• Assist with general administrative duties such as postage/shipping, scheduling, and ordering office supplies.
• Support staff with projects, including accounting, timekeeping, and payroll tasks.
• Maintain front office organization and cleanliness, ensuring it reflects the Spurs Club standards.
• Manage reservations, private event inquiries, and member scheduling in collaboration with the Membership Manager.
• Utilize design software, such as Adobe InDesign or Canva, to create flyers, digital communications, and marketing materials for events or club updates.
• Monitor and manage member communication platforms, including newsletters, social media updates, and event reminders.
• Provide exceptional customer service, addressing member needs or concerns and resolving them efficiently.
• Other duties as assigned.

Skills

Customer service

Communication skills

Memorization

Organization

Graphic design

Tools

Adobe InDesign

Canva

Microsoft Word

Excel

Outlook

Teams

Job description

Legends Global seeks a full-time receptionist for the Spurs Club at The Rock La Cantera in San Antonio, TX. You will greet members and guests, manage calls and emails, and assist with administrative tasks in a fast-paced private club environment.

The role requires strong hospitality, memory for member profiles, and the ability to handle multiple tasks, including light payroll/support duties and basic design work for events and communications.