Member Experience Concierge

vasafitnessexternalcareers; Lehi (UT); On-site; USD 32,000 - 55,000; Full time

Benefits offered by this job

Base pay + commission

Uncapped earnings

Gym memberships

401(k)

Wellness program

PTO & benefits

Career growth

Job summary

VASA Fitness in Lehi is seeking a friendly Member Experience Specialist to greet guests, guide memberships, and keep the club inviting.

You will help members learn about memberships, upgrades, and personal training options while building personal connections to make each visit feel valued and motivating.

Benefits include base pay plus commission, uncapped earning potential, flexible shifts, two gym memberships, 401(k), and PTO.

Qualifications

• Strong communication and a professional approach.
• Able to multitask and work independently.
• 1+ year of customer service or sales experience.
• Interest in health, wellness, and fitness.
• Ability to pass a background check.

Responsibilities

• Greet guests and members warmly to set a welcoming tone.
• Explain memberships, upgrades, and personal training options.
• Keep the club clean, organized, and inviting.
• Guide tours and close memberships through confident conversations.
• Support members to feel valued and motivated.

Skills

Communication skills

Multitasking

Customer service

Membership sales

Health & fitness interest

Background check

Bilingual/CPR a plus

Job description

VASA Fitness in Lehi is seeking a friendly Member Experience Specialist to greet guests, guide memberships, and keep the club inviting.

You will help members learn about memberships, upgrades, and personal training options while building personal connections to make each visit feel valued and motivating.

Benefits include base pay plus commission, uncapped earning potential, flexible shifts, two gym memberships, 401(k), and PTO.