Member Experience Concierge

Young Mens Christian Association; Chapin (SC); On-site; USD 14,000 - 17,000; Part time

Job summary

Young Mens Christian Association in Chapin, SC is seeking a Part Time Member Services Representative to welcome members and guests, assist with membership inquiries, program registrations, and facility access. You will greet visitors, process memberships, and handle payments while maintaining accurate records and a welcoming environment.

The role requires strong communication, multitasking, and a customer-focused mindset, with availability for evenings, weekends, and holidays.

Qualifications

• Excellent communication, interpersonal, and customer service skills.
• Strong organizational and multitasking abilities, with attention to detail.
• Availability to work flexible hours, including evenings, weekends, and holidays.
• Proficiency in computer applications, including Microsoft Office and database software.

Responsibilities

• Greet members and guests and provide information on programs and membership options.
• Process new memberships, renewals, cancellations, and changes to membership status; issue cards as needed.
• Monitor facility access and verify memberships or guest passes; enforce policies.
• Handle payments for dues and fees using various methods and reconcile cash drawers.

Skills

Excellent communication

Customer service

Multitasking

Organizational skills

Tools

Microsoft Office

Database software

Job description

Young Mens Christian Association in Chapin, SC is seeking a Part Time Member Services Representative to welcome members and guests, assist with membership inquiries, program registrations, and facility access. You will greet visitors, process memberships, and handle payments while maintaining accurate records and a welcoming environment.

The role requires strong communication, multitasking, and a customer-focused mindset, with availability for evenings, weekends, and holidays.