Member Experience & Club Pickup Lead

Sam's Club; Great Falls (MT); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid time off

Job summary

Sam's Club in Great Falls, MT is seeking a capable supervisor to assist management with supervising associates, assigning duties, and ensuring outstanding member service. The role includes supporting ecommerce programs and maintaining safety across the club.

You will train staff, monitor operations for Club Pick Up and related services, resolve member issues, and contribute to process improvements to keep the club running smoothly. Commitment to integrity and teamwork is essential.

Responsibilities

• Assists management with supervision of associates by assigning duties and providing direction.
• Oversees ecommerce programs (Club Pick Up, Ship From Club) and resolves customer issues.
• Maintains safety of the facility by conducting safety sweeps and following safety procedures.
• Delivers member service by identifying member needs and assisting with self-service technology.

Job description

Sam's Club in Great Falls, MT is seeking a capable supervisor to assist management with supervising associates, assigning duties, and ensuring outstanding member service. The role includes supporting ecommerce programs and maintaining safety across the club.

You will train staff, monitor operations for Club Pick Up and related services, resolve member issues, and contribute to process improvements to keep the club running smoothly. Commitment to integrity and teamwork is essential.