Member Experience & Club Ops Lead

VillaSport Athletic Club and Spa; Nampa (ID); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

Complimentary Club membership

401(k) with 4% match

Discounts on goods and services

Flexible scheduling

Job summary

Villa Sport in Nampa, ID is seeking a Member Experience Manager to help the General Manager run gym operations, member services, and club cleanliness while ensuring the club achieves its membership and sales goals. This role acts as the manager on duty in the GM's absence.

The position offers an hourly rate based on experience, a 401(k) with up to 4% company match, complimentary club membership, discounts on club goods and services, and flexible scheduling in a dynamic team environment.

Qualifications

• Understanding of facility operations as defined by company standards.
• Comprehensive knowledge of facility operational, sales, and management systems.
• Proficient in the use of software programs used at the facility.
• Ability and experience in motivating and managing staff.

Responsibilities

• Assist the General Manager with gym operations, member services, and club cleanliness.
• Help achieve projected membership and sales goals.
• Serve as the manager on duty when the General Manager is not present.

Skills

Facility operations

Sales systems

Staff leadership

Software proficiency

Tools

Club management software

Job description

Villa Sport in Nampa, ID is seeking a Member Experience Manager to help the General Manager run gym operations, member services, and club cleanliness while ensuring the club achieves its membership and sales goals. This role acts as the manager on duty in the GM's absence.

The position offers an hourly rate based on experience, a 401(k) with up to 4% company match, complimentary club membership, discounts on club goods and services, and flexible scheduling in a dynamic team environment.