Member Experience Champion - Growth & Training Path

Blue Moon Fitness; Omaha (NE); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Free Gym Membership

Free uniforms

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Tuition assistance

Bonus based on performance

Competitive salary

Job summary

Blue Moon Fitness is seeking a front desk team member in Omaha, NE. You will connect with members, create a welcoming, memorable experience, and help drive memberships through attentive service and proactive engagement.

The role emphasizes dependability, cleanliness, ongoing training, and a broad definition of selling—seeing a remarkable guest experience as a sale. This is a hands-on, customer-facing opportunity at a community gym.

Qualifications

• Meritocratic mindset: advancement earned by observed performance.
• Comfort being watched and corrected; we check each other's work.
• Willingness to work in-club before advancing; earn your path.
• Basic comfort with technology; trained on our club management system and AI tools.

Responsibilities

• Connect with members, truly see them, and create a memorable, positive experience.
• Being Dependable — show up when you say you will.
• Cleaning — keep the club spotless so every guest is heard.
• Training — improve at the job and help teammates improve.
• Selling — the experience is a sale; retention conversations matter.

Skills

Customer service

Communication

Dependable

Sales skills

Team player

Tools

Club management system

AI tools

Job description

Blue Moon Fitness is seeking a front desk team member in Omaha, NE. You will connect with members, create a welcoming, memorable experience, and help drive memberships through attentive service and proactive engagement.

The role emphasizes dependability, cleanliness, ongoing training, and a broad definition of selling—seeing a remarkable guest experience as a sale. This is a hands-on, customer-facing opportunity at a community gym.