Member Experience Champion — Drive Retention & Growth

Blue Moon Fitness; Bellevue (NE); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Free Gym Membership

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Profit sharing

Tuition assistance

Flexible schedule

Job summary

Blue Moon Fitness is seeking a proactive club associate in Nebraska to drive member signups, engagement, and retention. You will provide excellent service, explain memberships, and guide prospective members through the join process with a focus on a remarkable club experience.

You’ll work in a team-oriented environment at multiple Omaha-area clubs, with opportunities for advancement and strong performance rewards. The role is customer-facing and requires flexibility to cover shifts.

Qualifications

• A meritocratic mindset. Advancement is earned by observed performance, not by checking boxes.
• Comfort being watched and corrected; we check each other's work and expect you to accept feedback.
• Willingness to work in-club before advancing. Every new hire starts at the fundamentals — and earns your way to other clubs.
• A willingness to learn and use AI. You don't need previous experience. We'll teach you.

Responsibilities

• Sign someone up.
• Never let them drop out.
• Have them bring a friend.

Skills

Meritocratic mindset

Adaptability to feedback

In-club availability

AI learning willingness

Job description

Blue Moon Fitness is seeking a proactive club associate in Nebraska to drive member signups, engagement, and retention. You will provide excellent service, explain memberships, and guide prospective members through the join process with a focus on a remarkable club experience.

You’ll work in a team-oriented environment at multiple Omaha-area clubs, with opportunities for advancement and strong performance rewards. The role is customer-facing and requires flexibility to cover shifts.