Member Experience Banker

Cooperative Credit Union Association; Westborough (MA); Presencial; USD 26.000 - 34.000; Jornada completa

Descripción de la vacante

Central One Credit Union is seeking a member-service focused professional to assist with deposits, withdrawals, and loan products. You will open and service accounts, discuss mortgage and IRA options, and promote related services to members.

Maintain accuracy, meet goals, and support branch operations with a positive, professional demeanor. Qualified candidates have 1–3 years in a customer service or loan environment, a high school diploma, and strong analytical and cross-selling abilities to

Formación

• Experience in customer service or loan departments preferred.
• Able to cross-sell products and explain options to members.
• Analytical and trustworthy, able to work in a fast-paced environment.

Responsabilidades

• Assist members with deposits, withdrawals, transfers and loan products.
• Open and service deposit accounts, consumer loans, mortgages, IRAs, and business products.
• Provide information and guidance on products, policies and procedures; refer to specialists as needed.
• Balance cash drawer, process daily transactions, and ensure compliance with policies.

Conocimientos

Customer service

Cross-sell ability

Supervisory capacity

Analytical skills

Educación

High school diploma

Descripción del empleo

Central One Credit Union is seeking a member-service focused professional to assist with deposits, withdrawals, and loan products. You will open and service accounts, discuss mortgage and IRA options, and promote related services to members.

Maintain accuracy, meet goals, and support branch operations with a positive, professional demeanor. Qualified candidates have 1–3 years in a customer service or loan environment, a high school diploma, and strong analytical and cross-selling abilities to