Member Experience Banker

ssfcucareers; Sandy (UT); On-site; USD 32,000 - 42,000; Full time

Job summary

Security Service Federal Credit Union in Sandy, Utah, is seeking a Teller/Banker to greet members and act as a front-line ambassador for our products and services. You will provide universal service, support sales goals, and learn both teller and banker functions to grow with the credit union.

The role emphasizes delivering great member experiences, promoting checking and savings, loans, credit cards, and insurance, and educating members on digital options.

Qualifications

• High school diploma or equivalent.
• At least two years in retail banking, cash handling, customer service and sales.
• Customer-centric attitude with a focus on confidentiality and accuracy.
• Excellent interpersonal and communication skills; able to learn and adapt.
• Flexibility to travel to other branches for training.

Responsibilities

• Deliver exceptional member service and promote products to meet needs.
• Promote checking/savings accounts, loans, credit cards, and insurance.
• Identify cross-sell opportunities and educate members on digital services.
• Support branch goals and participate in regulatory background checks if required.

Skills

Customer service

Sales

Cash handling

Retail banking

Interpersonal communication

Education

High school diploma or equivalent

Tools

Excel

Word

Outlook

Job description

Security Service Federal Credit Union in Sandy, Utah, is seeking a Teller/Banker to greet members and act as a front-line ambassador for our products and services. You will provide universal service, support sales goals, and learn both teller and banker functions to grow with the credit union.

The role emphasizes delivering great member experiences, promoting checking and savings, loans, credit cards, and insurance, and educating members on digital options.