Member Experience Banker

ssfcucareers; San Antonio (TX); On-site; USD 28,000 - 42,000; Full time

Job summary

Security Service Federal Credit Union is seeking a Teller/Banker in San Antonio, TX. You will deliver exceptional member experiences, promote a range of financial products, and work across teller and banker functions to support growth and service excellence.

Ideal candidates have at least 2 years in retail banking with a customer-centric mindset, strong communication, and proficiency in Excel, Word, and Outlook. Expect a structured career path and opportunities for growth within the credit union.

Qualifications

• High school diploma or equivalent.
• Minimum of two (2) years of retail banking, cash handling, customer service and sales, or comparable experience.
• Customer-centric attitude focused on delivering great experiences to members.
• Proficiency in Excel, Word, and Outlook.

Responsibilities

• Promote checking and savings accounts, loans, credit cards, and insurance services to members.
• Meet sales goals and proactively identify cross-sell opportunities.
• Educate members on digital services and provide universal service.
• Cross-train in teller and banker functions to better serve members; participate in ongoing learning.

Skills

Retail banking

Customer service

Sales

Cross-selling

Education

High school diploma

Tools

Excel

Word

Outlook

Job description

Security Service Federal Credit Union is seeking a Teller/Banker in San Antonio, TX. You will deliver exceptional member experiences, promote a range of financial products, and work across teller and banker functions to support growth and service excellence.

Ideal candidates have at least 2 years in retail banking with a customer-centric mindset, strong communication, and proficiency in Excel, Word, and Outlook. Expect a structured career path and opportunities for growth within the credit union.