Member Experience Associate - Gym & Wellness

Taymax Group

Corpus Christi (TX)

On-site

USD 14,000 - 15,000

Full time

9 days ago

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Job summary

Taymax Group, a multi-club Planet Fitness franchisee, is seeking a Member Services Representative in Corpus Christi, TX. The role focuses on delivering top-tier customer service to members and guests, greeting and guiding tours, processing new memberships and payments, and keeping the club clean and welcoming.

Ideal candidates are 18+, hold a HS diploma, and demonstrate reliable punctuality, basic computer skills, and a positive, team-oriented attitude.

Qualifications

Entry-level role requiring strong customer service focus.
HS diploma or GED equivalent.
Basic computer proficiency and reliable punctuality.
Ability to work independently and as part of a team.
Friendly, upbeat attitude with fitness enthusiasm.
Excellent listening and problem-solving skills.
Professional interactions with members and staff.

Responsibilities

Greet members, prospective members and guests and deliver exceptional service.
Handle front desk duties: answer phones, check-in members, conduct tours, sign up new members and process payments.
Assist Club Manager with cash drawer and daily tasks as needed.
Update member accounts and respond promptly to questions or concerns.
Maintain cleanliness and order of the club.
Complete daily tasks within the first hour and keep up with priority cleaning.