Member Experience Associate - Gym Front Desk

HFP Fall Creek, LLC; Fall Creek (WI); On-site; USD 11,365 - 16,186; Part time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) plan

Free PF Black Card gym membership

Opportunities for growth

Job summary

HFP Fall Creek, LLC is looking for a Member Service Representative in Fall Creek, Wisconsin. This role requires excellent customer service skills and the ability to address member needs efficiently in a welcoming environment. Responsibilities include greeting guests, handling inquiries, and performing cleaning duties.

Eligible candidates should be 18 years or older and willing to become CPR/AED certified. Benefits include medical, dental, and vision insurance for full-time staff, a 401(k) plan, and a free PF Black Card gym membership.

Qualifications

• Must be 18 years of age or older.
• Ability to pass a background check.
• Willing to become CPR/AED Certified prior to gaining employment.

Responsibilities

• Greet members/guests with confidence and professionalism.
• Deliver efficient customer service and resolve concerns.
• Perform prospective member calls and tours; assess membership needs.
• Regularly clean and sanitize club equipment.

Skills

Superior customer service skills

Basic computer proficiency

Self-starter

Problem-solving skills

Job description

HFP Fall Creek, LLC is looking for a Member Service Representative in Fall Creek, Wisconsin. This role requires excellent customer service skills and the ability to address member needs efficiently in a welcoming environment. Responsibilities include greeting guests, handling inquiries, and performing cleaning duties.

Eligible candidates should be 18 years or older and willing to become CPR/AED certified. Benefits include medical, dental, and vision insurance for full-time staff, a 401(k) plan, and a free PF Black Card gym membership.