Member Experience Associate - Front Desk

Excel Fitness; Rowlett (TX); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Excel Fitness in Rowlett, TX is hiring a Team Member to uphold club standards and provide high levels of member service. You will perform cleaning, assist members with app usage, balance cash, and update records on tablets and the POS system.

The role requires clear communication, teamwork, and the ability to handle sensitive information while following company guidelines. Availability for varied hours is expected.

Qualifications

• High school diploma or equivalent is required.
• CPR and AED certifications must be current before working solo.
• Strong communication, teamwork and organization are essential.

Responsibilities

• Maintain cleanliness and atmosphere of the club during shifts.
• Input and update member data into tablets and POS.
• Audit cash drawers daily and balance transactions.
• Promote member services and assist with membership promotions.
• Ensure club safety and compliance with policies and laws.

Skills

Communication skills

Team orientation

Organized

Microsoft Office

Excel proficiency

Critical thinking

Education

High School Diploma or equivalent

CPR Certification

AED Certification

Tools

POS systems

Job description

Excel Fitness in Rowlett, TX is hiring a Team Member to uphold club standards and provide high levels of member service. You will perform cleaning, assist members with app usage, balance cash, and update records on tablets and the POS system.

The role requires clear communication, teamwork, and the ability to handle sensitive information while following company guidelines. Availability for varied hours is expected.