Member Experience Associate - Free Gym Access & Growth

O2 Fitness; High Point (NC); Sur place; USD 15 000 - 21 000; Plein temps

Avantages offerts par ce poste

Complimentary O2 Fitness Membership

Discounted Personal Training Sessions

O2 Fitness Rewards store

Résumé du poste

O2 Fitness is seeking an enthusiastic Front Desk team member in High Point, NC to deliver exceptional member service and maintain a clean, welcoming club environment. You will greet guests, assist with memberships and billing questions, and coordinate with trainers for orientation sessions.

Responsibilities include answering phones, stocking supplies, assisting housekeeping, and managing merchandise. The role offers part-time hours with advancement opportunities within the O2 Fitness club

Qualifications

• High school graduate preferred.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers.
• Ability to greet guests and maintain a friendly, helpful demeanor.

Responsabilités

• Create a positive member experience with superior customer service and cleanliness.
• Greet every member and guest with a smile and warm welcome.
• Answer phones and assist callers with questions.
• Sign guests up for memberships and schedule Personal Training orientation.
• Assist with billing questions and member concerns.
• Help housekeeping maintain club cleanliness and stock supplies.
• Inventory management of drinks, cooler goods, and protein bars, and merchandize products.

Connaissances

Customer service

Communication

Positive attitude

Formation

High school diploma

Description du poste

O2 Fitness is seeking an enthusiastic Front Desk team member in High Point, NC to deliver exceptional member service and maintain a clean, welcoming club environment. You will greet guests, assist with memberships and billing questions, and coordinate with trainers for orientation sessions.

Responsibilities include answering phones, stocking supplies, assisting housekeeping, and managing merchandise. The role offers part-time hours with advancement opportunities within the O2 Fitness club