Member Experience Associate Early Morning

SPENGA; Spring House (PA); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Free SPENGA membership

Crew discounts with fitness orgs

Job summary

SPENGA in Spring House, PA seeks a morning-focused Member Experience Associate to open the studio, greet members by name, and set the tone for early sessions. You will manage check-ins, coach people toward memberships, and help maintain a welcoming space for all guests.

The role includes selling memberships and retail, plus representing SPENGA on social media and within the community. Training and growth opportunities are provided.

Qualifications

• Mornings availability and reliability are essential.
• Warm, upbeat demeanor with conversational skills.
• Confident asking for the sale; training provided.
• Detail-oriented with clean studio and accurate check-ins.
• Open to coaching and feedback.
• Front desk, hospitality or sales experience is a plus.
• Able to stand during shifts and lift up to 45 lbs.

Responsibilities

• Open the studio: lights, music, check-in, and a warm welcome for every member by name.
• Set up and reset spin, strength, and yoga equipment between sessions.
• Keep the studio, bathrooms, and lobby clean and guest-ready.
• Greet first-timers, give studio tours, and help prospects choose a membership.
• Sell memberships and retail.
• Help members stay consistent: notice who's missing, celebrate milestones, keep the community connected.
• Represent SPENGA in and out of the studio, including on social media.

Skills

Morning person

Customer service

Sales ability

Communication

Hospitality

Attention to detail

Open to coaching

Lift 45 lbs / mobility

Job description

Are you the person who's already up at 4:30? We're looking for a Member Experience Associate to open our studio and set the tone for our early-morning crew.

THE SCHEDULE

• Core shift: opening, 5:00–7:00 a.m. or 5:00–8:00 a.m., 3-5 mornings/week
• Plus fill-in coverage for other shifts, including some weekends

What You’ll Do

• Open the studio: lights, music, check-in, and a warm welcome for every member by name
• Set up and reset spin, strength, and yoga equipment between sessions
• Keep the studio, bathrooms, and lobby clean and guest‑ready
• Greet first-timers, give studio tours, and help prospects choose a membership
• Sell memberships and retail
• Help members stay consistent: notice who's missing, celebrate milestones, keep the community connected
• Represent SPENGA in and out of the studio, including on social media

What We’re Looking For

• A morning person who is reliably on time. This is the #1 requirement.
• Warm, upbeat, and comfortable starting conversations with people you don't know
• Confident asking for the sale (we'll teach you how)
• Detail-oriented: clean studio, accurate check-ins, nothing left undone at handoff
• Open to coaching and feedback, and eager to learn
• Front desk, hospitality, retail, or sales experience is a plus; social media skills are a bonus
• Able to stand for your shift and lift up to 45 lbs (weights, mats, equipment)

What We Offer

• Commission on memberships
• Free SPENGA membership
• SPENGA Crew discounts with fitness organizations including NASM, Mad Dogg, and YogaFit
• A social, positive team with team-building events
• Paid training through our online learning system plus hands-on coaching from our management team
• Room to grow: as SPENGA expands, we promote from within

About Spenga

SPENGA is spin + strength + yoga in one 60-minute workout: the Best. Workout. Ever. With 50+ studios open and 250+ territories sold, we're growing fast and building teams of instructors, sales associates, managers, and operators. Our members come for the workout and stay for the community, and that community starts at the front desk.

Compensation: $15.00 - $18.00 per hour

SPENGA is an exciting, rapidly growing company, with the goal of bringing the Best. Workout. Ever. to every neighborhood. SPENGA stands for spin + strength + yoga, and we combine all 3 into one 60-minute workout. With 50+ studios running and 250+ territories sold, we are continuously building our teams of instructors, salespeople, managers, and operators, to prepare for expansion. In-depth training is provided through our LMS, along with live training with the corporate team. At SPENGA, our members come for the workout and stay for the community. And the strength of our community starts with our SPENGA teams.