Member Experience Associate

SPENGA Spring House; Spring House (PA); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Free employee membership

Crew discounts with NASM/Mad Dogg/Yoga

Job summary

SPENGA Spring House is seeking an upbeat Associate to warmly welcome and care for members, creating a positive studio atmosphere. You will maintain the facility, assist members, and contribute to a welcoming SPENGA culture.

Responsibilities include selling memberships, addressing questions, and supporting a social, team-oriented environment. Training and advancement opportunities are provided to help you grow within the company.

Qualifications

• Excellent customer service and sales skills.
• Coachable and eager to learn.
• Strong interpersonal skills.
• Takes initiative.
• Motivation and drive.
• Computer/technical acumen.
• Strong attention to detail.

Responsibilities

• Make members and prospective members feel welcomed and cared for.
• Maintain a clean facility.
• Sell memberships.
• Address member and prospective member questions and concerns.
• Set up and reset studio equipment before and after classes.
• As a SPENGA ambassador, promote, sell, and add to the SPENGA culture in and out of the studio.

Skills

Strong interpersonal skills

Takes initiative

Coachable, willingness to learn

Motivation and drive

Computer/technical acumen

Strong attention to detail

Excellent customer service and sales

Job description

Benefits:

401(k)

Competitive salary

Employee discounts

Opportunity for advancement

Training & development

Position Summary:

A SPENGA Associate is a positive, energetic, and efficient individual who warmly welcomes and takes care of members.

We Offer:

Free employee membership

SPENGA Crew discounts with various fitness organizations (NASM, Mad Dogg, YogaFit)

Exciting, social, and positive working environment

Like-minded team members

Team building activities and social events

Community driven focus

Qualifications:

Strong interpersonal skills

Takes initiative

Coachable, willingness to learn

Motivation and drive

Computer/technical acumen

Strong attention to detail

Excellent customer service and sales skills

Responsibilities:

Make members and prospective members feel welcomed and cared for

Maintain a clean facility

Sell memberships

Address member and prospective member questions and concerns

Set up and reset studio equipment before and after classes.

As a SPENGA ambassador, promote, sell, and add to the SPENGA culture in and out of the studio.

About SPENGA:

SPENGA is an exciting, rapidly growing company, with the goal of bringing the Best. Workout. Ever. to every neighborhood. SPENGA stands for spin + strength + yoga, and we combine all 3 into one 60-minute workout. With 50+ studios running and 250+ territories sold, we are continuously building our teams of instructors, salespeople, managers, and operators, to prepare for expansion. In-depth training is provided through our learning management system, along with hands-on training with the management team. At SPENGA, our members come for the workout and stay for the community. And the strength of our community starts with our SPENGA teams.