Member Experience Architect

YMCA Atlanta; Newnan (GA); In loco; USD 75.000 - 110.000; Tempo pieno

Descrizione del lavoro

YMCA of Metropolitan Atlanta's Summit Family YMCA in Newnan, GA seeks a Member Experience Director to design and implement branch membership acquisition and member experience plans aligned with association initiatives.

You will lead the membership department, manage budgets, recruit and develop staff and volunteers, coordinate cross-department marketing, and drive engagement events to boost member retention and reach annual goals.

Competenze

• High School or GED and 4+ years people and/or program management experience.
• 1+ years of supervisory responsibilities.
• Ability to establish and maintain relationships with stakeholders.
• Proficiency with computers and various technologies.
• Must obtain required certifications within 30 days of hire.

Mansioni

• Develop and implement a member acquisition plan aligned with branch goals.
• Develop and implement a member engagement plan across departments.
• Implement a member retention strategy to maximize branch membership.
• Manage budgets and hold staff accountable for results.
• Recruit, hire, train, supervise staff and volunteers.
• Review staff performance and motivate the team.
• Coordinate marketing to maximize enrollments and support directors.
• Lead fundraising involvement and community initiatives.
• Collaborate with association departments on key initiatives.
• Foster relationships with community organizations.
• Develop and monitor program budgets; schedule classes/events.

Conoscenze

People management

Program management

Supervisory experience

Communication

Relationship management

Technology proficiency

Formazione

Bachelor's degree

High School Diploma or GED

Strumenti

MS Office

CRM systems

Descrizione del lavoro

YMCA of Metropolitan Atlanta's Summit Family YMCA in Newnan, GA seeks a Member Experience Director to design and implement branch membership acquisition and member experience plans aligned with association initiatives.

You will lead the membership department, manage budgets, recruit and develop staff and volunteers, coordinate cross-department marketing, and drive engagement events to boost member retention and reach annual goals.