Member Experience Advocate - Part Time

Paycom - ATS; Fishers (IN); On-site; USD 14,000 - 19,000; Part time

Benefits offered by this job

Growth opportunities

PTO

Shift-differential pay

Employee Assistance Program

Free Black Card Membership

Job summary

National Fitness Partners, the largest Planet Fitness franchise, is hiring a part-time Customer Service Representative in Fishers, IN. You will greet members, answer questions, sign up new members, and handle POS transactions to ensure a clean, welcoming club environment.

Eligible candidates have customer service experience, a high school diploma, and basic computer skills. Benefits include PTO, EAP, shift-differential pay, and a free Black Card Membership.

Qualifications

• Customer service experience required.
• Must be 18 years of age or older.
• Basic computer proficiency.

Responsibilities

• Provide superior customer service to Planet Fitness members, prospective members and guests.
• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely manner.
• Process beverage or merchandise purchases through the POS system.

Skills

Customer service

Phone support

Professional communication

Teamwork

Education

High school diploma or GED

Tools

POS system

Job description

National Fitness Partners, the largest Planet Fitness franchise, is hiring a part-time Customer Service Representative in Fishers, IN. You will greet members, answer questions, sign up new members, and handle POS transactions to ensure a clean, welcoming club environment.

Eligible candidates have customer service experience, a high school diploma, and basic computer skills. Benefits include PTO, EAP, shift-differential pay, and a free Black Card Membership.