Member Experience Advisor II

Wescom Credit Union; Ontario (CA); On-site; USD 35,000 - 49,000; Full time

Job summary

Wescom Credit Union in California seeks a friendly Member Service Representative to engage with members, process deposits and withdrawals, and promote Wescom products. You will help members open accounts, loans and services while delivering a high level of service.

The role emphasizes accurate data entry, compliance, and teamwork across branches to support member engagement and seamless Omni-channel experiences.

Qualifications

• High School graduate.
• Previous financial industry and customer service experience preferred.

Responsibilities

• Assist members with deposits, withdrawals and transfers.
• Provide consultative services and refer members to Wescom products.
• Process loan applications including auto loans and credit cards.
• Maintain accuracy and compliance in all member transactions.

Education

High School graduate

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Wescom Credit Union in California seeks a friendly Member Service Representative to engage with members, process deposits and withdrawals, and promote Wescom products. You will help members open accounts, loans and services while delivering a high level of service.

The role emphasizes accurate data entry, compliance, and teamwork across branches to support member engagement and seamless Omni-channel experiences.