Member Experience & Accounts Specialist

Rio Grande Credit Union; Albuquerque (NM); On-site; USD 38,000 - 48,000; Full time

Job summary

Rio Grande Credit Union in Albuquerque, NM is seeking a Member Service Officer to handle new accounts and member service requests in person at the downtown branch.

You will process teller transactions, assist with deposits and withdrawals, and contribute to an environment focused on helping members achieve their financial goals.

Strong attention to detail, compliance awareness, and teamwork are essential in daily operations.

Qualifications

• Ability to open new accounts and onboard members.
• Strong cash handling and transaction processing skills.
• Attention to detail and compliance with bank policies.

Responsibilities

• Open new accounts and perform the onboarding process for new members.
• Process teller transactions and deposits/withdrawals in person.
• Assist with deposits, withdrawals, transfers, and general member requests.
• Verify and assist with Safe Deposit Boxes and related paperwork.

Skills

New accounts

Customer service

Cash handling

Compliance

Communication

Education

High school diploma

Tools

Microsoft Excel

Job description

Rio Grande Credit Union in Albuquerque, NM is seeking a Member Service Officer to handle new accounts and member service requests in person at the downtown branch.

You will process teller transactions, assist with deposits and withdrawals, and contribute to an environment focused on helping members achieve their financial goals.

Strong attention to detail, compliance awareness, and teamwork are essential in daily operations.