Member Engagement Specialist - Grow Membership Impact

YMCA South Australia; Phoenix (AZ); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Free YMCA Staff Membership

Discounted Family Membership

Employee Program Rewards and Discounts

Paid Sick Leave (after 90 days of empo

Job summary

The Valley of the Sun YMCA is looking for a part-time Membership Advisor in Phoenix, AZ to be the first point of contact for prospective members and assess their needs. You will help meet sales goals by answering inquiries via phone, email, and in person, and track leads for engagement.

Join a team focused on service, welcoming members, and supporting community outreach through events, with a friendly, energetic work environment.

Qualifications

• Age 17 or older.
• Positive energetic attitude.
• Enjoy interacting with others.
• 1–2 years sales or marketing experience preferred.
• Working knowledge of computers and office machines.
• Available to work varying shifts (mornings, evenings, weekends, holidays).

Responsibilities

• Deliver excellent customer service to members, guests, and program participants.
• Meet and exceed sales goals by handling membership inquiries (phone, email, in person).
• Identify and solve objections to joining and track leads with engagement outreach.
• Participate in community outreach and membership marketing events.

Skills

Sales experience

Customer interaction

Positive attitude

Communication

Tools

Computers

Office machines

Job description

The Valley of the Sun YMCA is looking for a part-time Membership Advisor in Phoenix, AZ to be the first point of contact for prospective members and assess their needs. You will help meet sales goals by answering inquiries via phone, email, and in person, and track leads for engagement.

Join a team focused on service, welcoming members, and supporting community outreach through events, with a friendly, energetic work environment.