Member-Driven Universal Banker | Branch Operations

Hanscom Federal Credit Union; Chestertown (MD); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k)

Student Loan Paydown

Paid Sick Leave

Paid Vacation

Career growth opportunities

Job summary

Hanscom Federal Credit Union in the United States is seeking a Universal Banker to join our Branch Network. You will deliver high-quality member service, handle transactions, and support daily branch operations while building trusted relationships with members.

The role requires attention to detail, the ability to work flexibly, including Saturdays, and a readiness to grow within the credit union. A high school diploma and about one year of related experience are expected.

Qualifications

• At least one year of similar or related experience.
• A high school degree or equivalent.

Responsibilities

• Ensure personal operations (assigned cash drawer, assigned member document processing, etc.) are conducted in alignment with operational compliance standards.
• Delivers high quality, consistent member service
• Assist in ensuring in-branch compliance with Credit Union service levels. Includes account opening/closing, safe deposit box access, and transaction processing.
• Assist as needed with answering telephones to direct callers to the appropriate business partner.
• May assist in opening/closing the vault daily; balance vault currency and coin.
• May assist in reconciling and reloading the ATM.
• Participate in business development events as requested by the Manager.
• Travel to other branches as staffing needs require including Saturday rotation.
• Other duties as assigned

Skills

Customer service

Attention to detail

Communication

Cash handling

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Job description

Hanscom Federal Credit Union in the United States is seeking a Universal Banker to join our Branch Network. You will deliver high-quality member service, handle transactions, and support daily branch operations while building trusted relationships with members.

The role requires attention to detail, the ability to work flexibly, including Saturdays, and a readiness to grow within the credit union. A high school diploma and about one year of related experience are expected.